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C onsulting Services

Our team at MicroInformatix consists of experienced information technology professionals that draw on the expertise gleaned from the successful completion of many projects across many industries. And unlike most consultancies, we are willing to meet budgets and commit to time frames.

We conceive, define, and develop networking infrastructures, corporate Internet sites; company portals; and custom software and database solutions.

We structure our client engagements so as to streamline roles and responsibilities; make use of the experience of all team members; and best utilize our clients' existing technology. We do all this while eliminating extraneous workflow and processes. For our clients we promise:

  • Rapid and seamless systems implementation and integration
  • Strong customer service even after the project has been completed
  • To be always on time and always on budget
Our clients have benefited from our work and so can you. To find out more about our services simply click on the menu items on the left hand column.

 

 

 

Case studies
JPMorgan ipeople
New plant ships

H ardware and Software Setup and Integration

Installing and configuring hardware and software products can sometimes be a hassle for small business owners. Our experienced technicians can assist you throughout this process to ensure a proper installation and to avoid future headaches that might arise through improper installation.

Our staff can often provide you with further suggestions on software configuration based on the way your business is being conducted. If you require hardware installation and maintenance, our technicians will be able to install your equipment correctly and quickly so you can get back to doing your business.

We can also diagnose problems remotely allowing you to save time and money. For problems that need immediate attention, our staff can visit your location to diagnose and correct the problem arising from your computers' hardware or software products. In addition, for more extensive repairs, we can pick up your computer and do the work at our location, thus avoiding disruption in your workspace.

 

 

 

 

 

Case studies
JPMorgan ipeople
New plant ships

C ustom Application Development

If you can not find a packaged application to carry out your business processes or if you need to customize a packaged application to tailor it to your needs, we can be of help by providing you with a custom software application.

Each software development project is unique and deserves the attention of highly skilled application designers, developers, and Q/A specialists. Our team has a breadth of experience in developing client-server solutions, Web application, mobile and wireless computing, and security applications. We utilize the latest technologies available to develop multi-tier client server and web-based solutions for our clients.

We can provide you with a variety of software development services. The following are the areas throughout the software development process that we specialize in:

Business Analysis
Analysis of the current flow of business is a crucial part of each application development project. A thoroughly analyzed business process will allow the design specialists to get a good grasp on the application that will be developed. The outcome of this phase is a document known as Software Requirements Document that systematically describes what the nature of the problem is and what the current business processes are.

Application Design
Designing applications is similar to sketching a blueprint of a house. It is an essential part of the development lifecycle that more often is being overseen. A proper application design will reduce the development time of the application due to the fact that most of the housekeeping work is done prior to the start of the development process. The outcome of an application design phase is a document known as Software Specification Document that basically tells the developers how to build the application.

Development
The most tangible part of software development process from the client perspective is the actual development of the application or software system into a software product that meets the requirements of the customers. This includes designing the user interface (UI) and writing codes. In this process one we consider that the user interface is user friendly and the coding is well designed to prevent any breach of security. The outcome of this phase is a beta version of the application that can be presented to the client.

Quality Assurance and Testing
At this last stage of the software development project, an extensive testing process will take place to ensure that the developed application meets the standards of our client. There are various parameters that are considered during the testing phase which include: Unit Testing, Integration Testing, System Testing, and User Acceptance Testing. The outcome of this phase is the final software application product that can be used by the client

 


Case studies
JPMorgan ipeople
New plant ships

N etwork and System Integration

We offer a wide range of networking services to all sorts of small and medium sized businesses in Mississauga and surrounding metropolitan areas. Whether you want to install a new network, upgrade an existing network or outsource the responsibilities of managing a network, we are an ideal partner for your business.

Our services include:
   

Network Infrastructure Design 
In this phase we assign one of our specialists to work with the client to establish a design for their network structure based on the needs and requirements of the client. The outcome of a network design consultation is a document that describes the needed equipment and provides a schematic view of the network.

Network Implementation
This phase includes the actual wiring of data cables as well as the installation of other equipment such as wireless and wired routers, servers, and IP phones.

Network Maintenance and Support
In this ongoing phase we make sure that the equipment and design of our solution meets the needs of our client. We accomplish this via regular maintenance audits and by simply communicating to our client.

Case studies
JPMorgan ipeople
New plant ships

T echnical Support and Managed Services

dedicated to providing small businesses with professional on site computer support services and methodologies adopted from large companies. We incorporate a team approach to computer network support that is reliable, accountable and timely. We call it “Peace Of Mind” computer network support. Getting started is fast, simple and easy:

  1. First we sit down with you to understand your specific business goals as they relate to your I.T. systems.
  2. Next we make recommendations for actions dependent on these business goals compared to current technology.
  3. The recommendations are then knowledgeably implemented based on your timeline and budget.
  4. Finally, and more importantly our team proactively and systematically maintains your computer network using our comprehensive computer network maintenance checklist and network support and management application.

CALL US TODAY at 905 279 6309 and you could be enjoying the benefits of our computer network support.

Incidental or Ad-hoc support
This type of support is offered to clients that do not wish to engage in a support contract. This is an instance-based support where the client will be charged a fee per incident. Support is provided by telephone, fax, e-mail and by remote access (preferably using VPN but could also be PC Anywhere or RAS) which allows us to diagnose problems faster and therefore provides you with a higher quality of support and quicker fixes.

Contracted support ( fixed cost per annum)
With our contracted support you pre-purchase a block of time against which you can call-off as required thus saving you from raising a separate purchase order every time you need some help. We will log the time spent on your account and debit your time-bank accordingly. A detailed breakdown will also be supplied at regular intervals and you can top up your time-bank as necessary.

Case studies
JPMorgan ipeople
New plant ships

W ebsite and Webhosting Solutions

Our web design department specializes in assisting our clients in developing websites that would provide you with successful online presence. Our goal is to help you discover your company's potential to profit from the Internet, and then propose a solution to make your vision a reality.

Whether you are a start-up company looking to expose your mission and contact information to potential Internet customers or a company already grounded in technology looking to take the next step into the world of online information sharing, electronic commerce, B2B, and B2C relations or electronic customer relationship management our web designers and web application developers can be of great assistance in your online projects. Many of our clients have benefited from our work and so can you.